Frequently Asked Questions

Purchase related

What do I get when I purchase an app starter ?
With each purchase, you get the complete source code of the app starter in a Zipped file. You can make modification to the source code and make your own app(s) as per the license. Check the licensing terms and conditions at Licensing page What you will get is all the source code of the ionic template ready to be used. This way we make sure you can customize as much as you need.
What kind of changes are allowed in the source code after purchase?
What kind of changes are allowed in the source code after purchase? Once you purchase a starter, you can modify the code in any way you like. Your modification should comply with our licensing terms. A Basic license allows you to create a single app from a starter/theme/template, while Extended license allows you to create multiple products from a starter/theme/template. Check the licensing terms and conditions at Licensing page
What payment methods are supported ?
We currently support Paypal and Razorpay. Razorpaay is only for Indian users currently. We are going to add new methods like Stripe etc. soon.
Do you offer support ?
 
Can I get a refund after purchase if the app is not working properly ?
With every product, we provide a downloadable APK and/or a web demo for testing. Along with this, there are several screenshots taken from the actual app. These can help you decide if the app is as per your requirements or not, before purchase. Once purchased, we do not normally provide a refund, as all our goods are digital goods, and once sold they cannot be taken back. You can always avail our chat support or ask for support at admin@enappd.com after purchase. If the purchased app is grossly deviating from the features mentioned in the description, or is heavily buggy, we will consider a refund.

Technical related

What is included in the app starters?
The app starters contain front-end, back-end, admin panel in various combinations. App description will contain all the features included. Look for a FRONT-END ONLY, or BACK-END INCLUDED tags in the description. FRONT-END ONLY – contains only front-end template of the app, with navigation and all front-end effects BACK-END INCLUDED – contains a back-end integrated with front-end code as well. This can be a Firebase, woo-commerce or any other back-end. Details can be found in app description. If you have any doubts in the features, feel free to contact us at admin@enappd.com or chat with us on the site.
Where do I get the installation and setup instructions ?
Installation and setup instructions are given with each app, generally inside the README file of the project. In certain cases, complete documentation will be provided separately on cloud. You can look for a link for documentation on the product page. Example of cloud documentation for Ionic 4 Full App – https://enappd-apps.gitbook.io/ionic4fullapp/
What if I face installation issues ?
If you face any issues in setting up the app starter/template on your system, feel free to drop us an email at admin@enappd.com. Our support will quickly get back to you and help you setup the template / starter properly.
Where do I report if I find bugs in the apps?
All of our apps go through a strict quality process, so you are not likely to find bugs in the app templates / starters. In case you find any minor bug, you can report it to us at admin@enappd.com and we will get it fixed ASAP

Custom Development

Can I get my starter / template customized as per my requirements ?
Yes, we can customize your template / starter for you as a separate project. To get your starter customized by our expert team, drop us an email at admin@enappd.com with
  • Your requirements
  • Your budget
  • Any deadlines you are targeting
  • Any other info related to the project
Does Enappd take custom development project ?
Yes, we definitely take up custom projects. If you want to get your app developed from our expert team, drop us an email at admin@enappd.com with
  • Your requirements
  • Your budget
  • Any deadlines you are targeting
  • Any other info related to the project